1. Scope of the Policy
Decoliora (hereinafter referred to as "we") is committed to protecting your privacy. This privacy policy applies to the personal data that we collect, use, and protect when providing products and services. By using our services, you agree to our privacy policy and its terms.
2. Information Collection Technology - Cookies
We use cookies and similar technologies to collect and store your personal information in order to better provide personalized services. A cookie is a small text file that is stored on your device when you visit our website. Through cookies, we can understand your preferences, optimize website functions, and provide you with a better user experience. When using our website, you can choose whether to accept the use of cookies. You can disable cookies in your browser settings, but please note that some functions may not work properly if you disable them.
3. Scope of Information Use and Sharing
The information we collect will be used for the following purposes:
To provide you with products and services
To manage orders and payments
To improve our website and service experience
To communicate with you, including sending order updates, newsletters, and promotional information (with your explicit consent)
To comply with tax, accounting, and regulatory requirements
We will not sell or rent your personal information to third parties, except in the following cases:
Sharing with our service providers (such as payment processors, logistics services, etc.) when necessary to fulfill services under the contract.
Sharing to comply with applicable laws or legal processes.
4. Data Storage and User Authorization (Cookies)
The personal data we collect is stored on secure servers, and we take appropriate security measures to prevent data loss, misuse, or unauthorized access. We will seek your consent before using cookies and ensure that you are informed about how to manage and withdraw this consent. You may withdraw consent at any time by adjusting your browser settings to disable or delete cookies, but this may impact your experience on our website.
5. User Rights
As a data subject, you have the following rights:
Right to Access: You can request a copy of your personal data.
Right to Rectification: If your personal information is incorrect, you can request that we correct it.
Right to Erasure: In some cases, you have the right to request that we delete your personal data.
Right to Withdraw Consent: You have the right to withdraw your consent for us to process your personal data at any time, but this will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Restrict Processing: In certain circumstances, you can request that we restrict the processing of your personal data.
Right to Data Portability: You have the right to obtain your personal data from us and transfer it to another data controller.
6. Legal Basis for Data Processing
When processing your personal data, we rely on the following legal bases:
Performance of a Contract: We process your personal data to fulfill our contract with you, particularly for processing orders and providing purchase services.
Explicit Consent: We will process your personal data based on your explicit consent when subscribing to newsletters and engaging in marketing activities.
Compliance with Legal Obligations: We may process your personal data to comply with applicable tax, accounting, and regulatory obligations.
Legitimate Interests: We process your data to improve your user experience, perform analytics, and prevent fraud.
Contact Us
Mailing Address: 128 LEATHERWOOD LOOP, HOT SPRINGS NTL, AR 71901-9572, United States
Customer Service Phone: +1 (347) 792-7709
Customer Service Email: service@decoliora.com
Operating Hours: Monday to Friday, 10:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)
If you have any questions regarding our privacy policy or wish to exercise your rights, please feel free to contact our customer service team. We are here to assist you and provide support.
